Refund & Cancellation Policy

1.Scope

This Refund & Cancellation Policy explains how trials, cancellations and refunds work across the Starter, Pro and Enterprise plans described on our Pricing page. It supplements, and does not replace, the payments clause of our Terms of Service.

2.14-day free trial

Every paid plan starts with a 14-day full-access trial — every course, lab and assessment in the Pro tier, with real Verilator simulation in the browser. No credit card is required to start, and no charge occurs until you choose to subscribe or purchase after the trial ends.

3.Pro plan — 30-day money-back guarantee

Pro is a one-time lifetime purchase. If Pro isn't moving your verification skills within 30 days of purchase, write to us and we refund it — no forms, no calls.

3.1How to claim it

Email info@reyatech.com with the order ID from your receipt, within 30 days of purchase. No reason, form or call is required.

4.Starter plan — cancellation

• Cancel anytime — cancel from your account at any time; access continues until the end of the current paid billing cycle.
• No partial-period refunds — we do not refund partial billing periods or unused portions of an annual term once the cycle has started.
• Auto-renewal — unless cancelled before the renewal date, the plan renews for the next annual cycle at the then-current price.

5.Enterprise plan

Enterprise seats are quoted and contracted per team. Refund, cancellation and notice terms for Enterprise agreements are set out in the applicable order form or master services agreement; where a point conflicts with this page, the signed agreement controls. Contact Contact Sales for the terms attached to your account.

6.How refunds are processed

Once a refund is approved:

1. 01.Method — refunds are issued to the original payment method through Razorpay; we cannot redirect a refund to a different card, account or UPI ID.
2. 02.Timing — refunds are typically initiated within 5–7 business days of approval; your bank or card network may take additional time to post the credit.
3. 03.Currency — plans are priced in USD; if you paid in INR at checkout, the refunded INR amount reflects the exchange rate applied at the time of your original payment, not the refund date.

7.Payment security

All checkout, refunds and cancellations are handled through Razorpay, our PCI-DSS-compliant payment partner. ReyaTech never stores your card, UPI or netbanking credentials — every payment and refund is verified server-side before it is applied to your account.

8.Contact us

Questions about a charge, cancellation or refund go to our billing team, below.